How do I get to my voice
mail?
How do I change my access
code?
What are all the user
feature commands available in voice mail?
What is Simple Message
Forwarding and how do I use it?
What is Advanced Message
Forwarding and how do I use it?
What is Custom Greeting
and how do I record my greeting?
What is Absent Status
and how do I activate it?
What is DataMail Retrieval?
and how do I use it?
What is DataMail Retransmission
and how do I use it?
What is Message Sequence
Number and how do I use it?
What is Page Forwarding
and how do I use it?
What is Repeat Page?
What is Page-Until-Pickup?
What is Cascade Page-Until-Pickup?
What is an Extended Group
Master number?
What is Message Board Service?
What is Mailbox Only
Service?
How do I get to my voice mail?
Dial your pager number.
During your greeting, press zero (0).
Enter your access code. The default access code is the last
4 digits of your pager number.
How do I change my access code?
Use these instructions to change your access code for any
voice mail, data mail, or greeting/mailbox-only service.
Dial your pager number.
Press [1] + [7] while in message services.
What are all the user feature commands
available in voice mail?
Press [1] + [0] while in message services.
Pressing [2] will delete the current message.
Pressing [3] will play messages from oldest to newest.
Pressing [4] will play messages from newest to oldest.
Pressing [5] will replay the current message.
Pressing [6] allows user to forward message.
Pressing [7] plays time and date message was left.
Pressing [8] will toggle absent status.
Pressing [9] will delete all messages.
Pressing [*] plays help message.
Pressing [#] disconnects the call.
What is Simple Message Forwarding
and how do I use it?
This feature, available in all voice mail plans, allows
you to forward a voice mailbox message to another subscriber
in the same paging terminal. (Note: To find out if the number
you'd like to forward a message to is located in the same
paging terminal, contact a customer care specialist at 1-800
525-1134.) To use this feature:
Press [1] + [0] while in message services.
Pressing [6] allows you to forward message.
What is Advanced Message Forwarding
and how do I use it?
This feature, available in all voice mail plans, also forwards
a voice mailbox message to another subscriber in the same
paging terminal. (Note: To find out if the number you'd
like to forward a message to is located in the same paging
terminal, contact a customer care specialist at 1-800 525-1134.)
However, more options are available to you with Advanced
Message Forwarding, such as prepending a message, recording
a new message and appending a message. To use this feature:
Press [1] + [3] while in message services.
Pressing [2] restores original message.
Pressing [5] plays message.
Pressing [6] + 7 digits + [#] forwards message.
Pressing [7] allows user to prepend a message.
Pressing [8] allows user to record a new message.
Pressing [9] allows user to append a message.
Pressing [*] plays help message.
Pressing [#] disconnects the call.
What is Custom Greeting and how do
I record my greeting?
This feature, available for all paging services, allows
you to record a custom greeting that a caller will hear
when dialing your pager number. To record your greeting:
Press [1] + [1] while in message services.
Pressing [3] + [0] starts recording.
Pressing [1] stops recording.
Pressing [4] + [0] plays back recording.
What is Absent Status and how do
I activate it?
This feature, available in all Voice Mail and DataMail
plans, allows you to temporarily disable your paging service.
To activate/deactivate this feature:
Press [1] + [0] (VoiceMail Retrieval) or [1] + [4] (DataMail
Retrieval) while in message services.
Pressing [8] will toggle Absent Status on/off.
What is DataMail Retrieval and how
do I use it?
This feature is available with either Standard or Standard
Plus Voice Mail Plans and all DataMail Plans. This feature
reads numeric pages back to the numeric pager subscriber.
For a subscriber with an alphanumeric unit, the feature
notifies the subscriber of a received alphanumeric page.
To access this feature:
Press [1] + [4] while in message services.
Pressing [2] will delete the current message.
Pressing [3] will play messages from oldest to newest.
Pressing [4] will play messages from newest to oldest.
Pressing [5] will replay the current message.
Pressing [6] allows user to retransmit current message
(see DataMail Retransmission).
Pressing [7] plays time and date message was left.
Pressing [8] will toggle absent status (see Absent Status).
Pressing [9] will delete all messages.
Pressing [*] plays help message.
Pressing [#] disconnects the call.
What is DataMail Retransmission and
how do I use it?
This feature is available with either the Standard or Standard
Plus Voice Mail Plans or one of the current DataMail Plans.
The DataMail Retransmission feature resends a DataMail
message to the user. To use this feature:
Press [1] + [4] while in message services.
Pressing [6] allows user to retransmit current message.
What is Message Sequence Number
and how do I use it?
This feature is available with the Standard Plus Voice Mail
Plan or the DataMail Plus Plan. This feature prepends an
incrementing number from 1 to 32 to each page sent to the
subscriber. You know when you've missed a message by a jump
in the number sequence! To use this feature:
Press [1] + [0] (VoiceMail Retrieval) or [1] + [4] (DataMail
Retrieval) while in message services.
- When forwarding a Voice Mail message, you can select
the specific message you would like to forward by selecting
the associated sequence number
- When retransmitting a DataMail message, you can select
the specific message you would like to retransmit by
selecting the associated sequence number.
What is Page Forwarding and how do
I use it?
Available with the Standard Plus Voice Mail Plan or the Data
Mail Plus Plan, this feature allows all calls to be forwarded
to another subscriber in the same paging terminal. (Note:
To find out if the number you'd like to forward a message
to is located in the same paging terminal, contact a customer
care specialist at 1-800 525-1134.)
The subscriber receiving the forwarded call must have a
Voice Mail Plan. Up to four forwarded messages will be accepted
by the system after which the caller will be disconnected.
To use this feature:
Press [1] + [6] while in message services.
Pressing [6] + 7-digit number + [#] will identify the
number that will receive the forwarded calls.
(The system will prompt the user to re-enter the number
for verification.)
Pressing [3] will cancel page forwarding.
What is Repeat Page?
This feature, available for all paging services, will repeat
each page sent to the subscriber once.
What is Page-Until-Pickup?
This feature requires a Voice Mail Plan. Once a Voice Mail
message is left for the subscriber, the system will page
the subscriber every 15 minutes for 5 hours until the Voice
Mail message is retrieved.
What is Cascade Page-Until-Pickup?
This feature requires a Voice Mail Plan, an Extended Group
Master number and Group Members to be programmed. This feature
allows an Extended Group Master number (not programmed to
a particular pager) to page its Group Members, one at a
time in succession, with a Voice Mail notification until
one of the Group Members retrieves the message.
What is an Extended Group Master
number?
This is a pager number that is associated with a group of
pager numbers and is not programmed to any pager. It is
used for the Cascade Page-Until-Pickup feature.
What is Message Board Service?
This feature allows a number to be programmed to simply
play a greeting or announcement to a caller. The number
is not programmed to a pager.
What is Mailbox Only Service?
This feature allows a number to be programmed to play a
greeting and allows the caller to leave a Voice Mail message.
The number is not programmed to a pager.
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